Image
Image
Support Topics
Image
Help
Image
Forum
Search
LoginYeti APP


Menu
Back to Account Help

March 28, 2023

March 28, 2023

What is Off-Season mode?


Off-Season mode is an option for subscribers on monthly High-Performance plans to put your Yeti environment into a dormant state. Meanwhile, it allows you to remain in “view mode” and run any valuable reports needed.
You can use this feature as an option when your Yeti environment is not actively used
during the low season.
*Note: A discount is applied to all invoices when the account is toggled to off-season mode

Check more information below:

  1. What access do I have in off-season mode?
  2. Why don’t I just cancel and re-sign up for next season?
  3. How To Turn On/Off Off-Season Mode?

What access do I have in off-season mode?

You are unable to create or edit any records on any page. However, you can access existing records, download your data on the reports page such as Service History Report, Route History Report, Shift histories, payables and receivable will be available too.

Why don’t I just cancel and re-sign up for next season?

Yeti is legally required to delete data from accounts that are not paying for services any longer. All data will be removed from the Yeti database upon account cancellation. This would result in records of services performed being deleted and inaccessible in several situations, such as slip and fall accidents.

By re-subscribing, the company’s Yeti environment would have to be recreated, including all routes, sites, equipment, users, clients, and subcontractors. It is not possible to re-create or retrieve historical service records.

How To Turn On/Off Off-Season Mode?

  • “Off-season mode” can only be turned on/off by the admin of your Yeti account.
  • Only subscribers currently on a monthly High Performance plan have the option
    to toggle to off-season mode.

To Enable or Disable Off-season mode, click on Settings > Subscription >Credit Card > “Enable Off-Season Mode”.

Click on the link to enable your “Off-season mode”.

Click on the button to disable your “Off-season mode”.

You can also find this button in your Company Settings.

This is how you can see that your company has been set to “Off-season mode”.

*50% Discount is applied to all monthly invoices while the account is in off-season mode.

If there are any questions, please contact Yeti Support (support@yetisnow.com).

Support Topics

  • Account Help
  • Best Practices
  • Consumables
  • Dispatch Page
  • Documents
  • Equipment
  • Getting Started
  • Managing your Clients and Sub-Contractors
  • Mobile App Help
  • Pricing
  • Reports
  • Routes
  • Services
  • Sites
  • Troubleshooting
  • Users
  • What's new
  • Yeti Training Videos

Login

Login
Register
Yeti Snow Management Software - Support Logo

Support Topics

Sites
Account Help
Best Practices
Users
Dispatch Page
Documents
Equipment
Reports
Routes
Services

A

Yeti on your PhoneReport an Issue
Contact Form
Yeti on ComputerReport an Issue
Email us at: Support@yetisnow.com
Canadian Phone number:604 425 3293
International Phone number: 833 201 7674

Community

ForumsAsk questions
Forum RegistrationSign up to participate
Forum LoginLogin to the forum

©2025 Yeti Software is a registered trademark of Yeti Software Inc.
Privacy Policy | Terms and Conditions | Image Credits  |  Support Website by Yeti

What's New!Feature announcements
Account HelpSettings, billing, on-boarding
Best PracticesOur list of tips and tricks!
ConsumablesTrack & set rates
Dispatch PageHelp with the dispatch page
DocumentsGeneral information
EquipmentAnswers about equipment
FAQFrequently asked questions
Getting StartedUseful information for new Yeti users
Mobile App HelpGet help using the Yeti APP
The Latest!New and updated support documents
PricingMore info on Yeti pricing
Clients and Sub-ContractorsManaging your partners
ReportsAnswers regarding Yeti Reports
RoutesRoute builder help
ServicesHelp related to services
SitesUnderstand "Sites" in Yeti
Troubleshooting Solutions for common issues in Yeti
UsersSet up & manage users in Yeti
Schedule training or ask technical questions.
Contact Form
Book a MeetingWith Support
Report bugs and get help.
Yeti on ComputerReport an issue
Yeti on Your PhoneReport an issue
All ForumsAll our community forums
AccouncementsNews Forum
SupportForum
Improvements & SuggestionsForum
Join the conversation about all things Yeti and the snow removal industry.
RegisterNew users? Register now.
Already a member?
LoginLogin to the forum
What's New
Account Help
Best Practices
Consumables
Dispatch Pages
Documents
Equipment
FAQ
Getting Started
Mobile App
The Latest!
Pricing
Reports
Routes
Services
Sites
Troubleshooting
Users

Support Topics

Browse Support Topics


Community

All Forums


Help

Contact Form
Book a Meetingwith Support
Yeti on ComputerReport an Issue
Yeti on your PhoneReport an Issue


Register
Login
Home